Refund policy

Refund policy

We want your travel gear to arrive in good condition and match what you ordered.

30-day return window: You may request a return within 30 days of delivery. Items should be unused, in their original condition, and include the original packaging where possible.

Damaged or incorrect orders: Contact us within 7 days of delivery at jpfacherito1902@gmail.com with your order number and clear photos. If the item arrived damaged or incorrect, we will help replace it or issue a refund.

Return shipping: Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect.

To start a return, email jpfacherito1902@gmail.com with your order number and reason for the return. Please do not send items back before contacting us.