Contact
Need help with an order, a tracking update, a return, or a product question? Send us an email and a real person will get back to you.
Email: support@packliteair.com
We reply within 1 business day, Monday through Friday.
If your message is about an existing order, please include your order number (it starts with # and is in your confirmation email). That lets us pull up your order right away instead of going back and forth.
Common support topics
- Order tracking and shipping updates
- Damaged or incorrect items
- Returns within 30 days of delivery
- Product questions before ordering
- Changing or canceling an order (contact us as soon as possible, before it ships)
You can also use the form below and it will reach the same inbox.